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FiberZone's Automated Fiber Management (AFM)
FiberZone's AFM Fiber Management Platform automates the fiber infrastructure to reduce cost, allowing network operators the ability to launch new high-margin differentiated cloud services. This critical process of automation eliminates the cost of downtown associated with the manual operation of the fiber plant located within datacenters and networks.
Return Material Authorization

All returned material services require an RMA. To acquire an RMA number, please fill out the RMA Request Form below or contact FiberZone Customer Support to obtain a request form. FiberZone Customer Support will review the request form, and contact the requestor if additional information is required. Once the request is complete, the FiberZone Customer Support team will issue an RMA number via email.

Upon receipt of the RMA number, the product may be returned to the following address. Please ensure that the RMA number is clearly visible on the outside of the shipping package:

FiberZone Networks Azorim Technology Park, Em Hamoshavot 94 Kiryat-Aryeh Petach-Tikva, Israel 49130 ATTN: Customer Care Note: FiberZone Networks will only accept material with a valid RMA number on the shipping package. Any material received without a valid RMA number will be returned un-serviced to the customer at the customer's expense.

RMA Form:
In order for RMA number to be issued, this form must be completed in full.

*[Mandatory fields]

Contact Information:
*Company:
*Sales Contact:
*Sales Contact's Phone:
*Sales Contact's E-Mail:
*Technical Contact:
*Technical Contact's Phone:
*Technical Contact's E-Mail:
*Return Shipping Address:
*Billing Address:

Product Information:
  Product #1 Product #2 Product #3
*Part #
(mandatory)
*Unit Serial #(s)
(mandatory)
*Quantity
(mandatory)
*PO Number
*Ship Date

Failure Information:
1. What is the point of failure?
Field failure
Incoming Inspection
Assembly
Qualification
Testing
Other (please specify):
2. What is the source of your dissatisfaction?
Electrical (please specify):
Mechanical (please specify):
Optical (please specify):
Other (please specify):
3. Please give a detailed failure description

Support

About FiberZone

Company Fast Facts:
CEO: Bill Simmelink

Headquarters:
7272 Wisconsin Avenue
Suite 300
Bethesda, Maryland 20814

Core Technology:
Automated Fiber Management with Latched Optical Coupling LOC™

Product Line:
Fiber Management for Test Automation, Datacenters and Networks

Winner of the 2011 Top-100
U.S. Red Herring Award